Account & Project Manager, Commercial Art & Design (Contract/Temp)

We have an opening for an Account & Project Manager on our small, multi-disciplinary art & design team. This role is a conduit between Clients and the internal team on assigned projects, following the needs, comprehension & development of a project throughout the process. They will lead projects from start to finish while maintaining consistent communication with our clients to ensure our projects come out on scope, on time, and on budget. For each project, they will own client/internal communications, planning, agreements, client payment management, reviews/presentations, scheduling, recaps, etc. Throughout the project phases, they will keep our internal tools, team, and calendar up-to-date and move in tandem with our client checkpoints for their projects. 

We build things we haven’t built before so we look for employees who are excited by the unknown and are up for the challenge, someone who is experienced enough to manage projects independently but also game for being a part of an ever-changing, growing company. This position is suited to someone self-motivated, organized, proactive, detail-oriented, positive, and enjoys a collaborative environment. The ideal candidate has a proven track record of account and project management in an agency setting. They have experience with managing the design and build process within Environmental art & design. They are personable, thoughtful and skilled at client service. They have worked on a small team and understand how to manage tasks effectively. This person is on top of the details and deadlines. They have a knack for accurate and detailed communications. They are natural at keeping the team in the loop, ensuring everyone has the information they need and are accessible for any questions they may have. They are adept at forecasting what is coming down the road and know how to anticipate and plan for next steps. Most importantly, they have a passion for creating something unique and beautiful with a small team of wizards. While this is a temp role, there is potential for hire at the end of the term.

Role is in-house and candidate must be able to commute to office daily. Remote is not available.

Responsibilities

Lead client relationships and communications for assigned projects. Be organized and inspire confidence in the client and internal teamUse foresight, comprehension, and context to ensure client & internal advocacyLearn, manage, and communicate our process, milestones, and narrative to ensure a cohesive understanding between HOS and the clientDevelop project creative briefs, proposals, presentations, timelines, budgets, and project plans with teamProactively plan and request information from client and/or team as neededStay ahead of challenges, anticipate next steps, bring solutions & proactive effortsIndependently & accurately maintain tools with critical project infoManage client documents, assets, and information, ensuring safekeepingOversee client presentation deck process; preparing, finding, and organizing creative materials, proofing, polishing, etc.Complete tasks independently and seek information as needed Be consistent in clear communication with regular and comprehensive recaps, after meetings and follow-ups, that have actionable steps and assignmentsMaintain a steady/positive attitude during busy timesEmbrace our small, nimble team and the important role each person plays in our successWork closely with the Supervisor, Creative Director, Graphic Designer, and Production team to ensure a comprehensive project plan for each projectThoughtfully and intentionally plan client hospitality, including client gifts, meeting prep, and special touchesCommunicate and maintain project financial information for budgets, cashflow, projected client payments, and invoicingEnsure milestones happen on time and proactively work with the team to make shifts as neededPrep for and report at weekly traffic meetings. Keep tools/info up to date in real-time for team accessibility/visibilityDaily updates and adjustments in project management tools, keeping tools accurate with the most up-to-date informationUse foresight and planning to maintain the team and project calendarsTrack task assignments and follow up proactively as neededManage post-project processSupport new business efforts with new and existing clientsSupport Marketing projects, milestones, tasks & timelines, and occasional social postsSupport internal projects and events as needed

Job Requirements

2+ years of Account/Client Management2+ years of Project Management 1+ years of Agency client experience1+ years of experience within environmental art & designExperience with projects in a built environment and/or the ArtsExperience with project management software (i.e. Basecamp)Excellent communication skills (verbal and written) Experience with small-to-large complex organizations, ability to handle multiple stakeholders at various levelsAbility to multi-task & manage about 6-8 projects simultaneouslyProficiency on G Suite tools; Sheets, Docs and SlidesHighly motivated, proactive, accurate, and organizedProficient with building budgets, agreements, and presentationsCritical thinker who can digest a client’s needs and translate them to the teamOpen-minded, curious, and excited about making new ideas come to life every dayThrives on keeping order and staying on trackAgile & embraces change as a part of the creative processCollaborative, flexible, and excited to adapt and be a part of a growing company

Status Full-time, Contract/Temp - Potential to hire at the end of the term

Term 6 months - Nov 2026 - Mar/Apr 2027

Pay $30-$36/hr (Depends on experience/level)

Reports to Managing Director

Location In-house, Seattle, WA (SoDo)

To Apply Send resume and cover letter to [email protected]. In the letter, please tell us more about your experience and how it fits with the role.