Administrative Assistant/Receptionist

Responsibilities: • Greet clients as they arrive and direct them to the appropriate salesperson • Answer phones and transfer calls to the correct dept. • Take payments from customers • Maintain and update CRM software as needed • Writing captions & scheduling posts for Facebook, Instagram, and Google Business • Gathering social media analytics on a weekly basis • Sending out weekly e-newsletters • Entering client warranty information • Entering purchase order information to QuickBooks • Maintaining office supplies • Communicating with vendors • Maintaining filing cabinet • General assistance for sales & creative team • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization • Develop, implement, and maintain quality assurance protocols • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity • Actively pursue strategic and operational objectives • Partner with cross-functional support teams in improving the proprietary tools and systems Skills and Qualifications • PREFERRED: 2+ years’ proven experience in an operations management position, administrative assistant position , business administration, or related field • Strong budget development and oversight skills • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook), • Multi Tasking ability to manage multiple duties and in house systems for tracking leads, customers and clients marketing efforts. • Strong IT skills, including database development • Multiple years of financial and account reporting • Bilingual communication skills (Spanish preferred but not mandatory. • Professional appearance and demeanor • Strong verbal and written communication skills • Detail-oriented • Well organized with the ability to multi-task • Able to thrive in a fast-paced work environment • Facebook and Instagram management (scheduling posts) • Experience with QuickBooks Bonus Attributes: • - Adobe Suite • - Graphic Design • - Email marketing • - WordPress • - Photography/Photo Editing \\------------------------------------------------------------------------------------------------ Ceramic Pro Sarasota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.