Analyst, Learning & Multimedia Designer

Analyst, Learning & Multimedia Designer Job PurposeThe Learning & Multimedia Designer is responsible for creating engaging, visually compelling learning and operational support materials that help Panera café teams perform at their best. This role combines expertise in instructional design, graphic design, and multimedia development to deliver effective learning solutions across multiple formats, including short-form video, microlearning, digital job aids, illustrations, and operational resources. Supporting Panera's Learning in the Flow of Work initiative, this individual partners directly with subject matter experts and cross-functional teams to identify performance needs, recommend creative solutions, and independently manage projects from concept through delivery. The ideal candidate is a versatile, hands‑on content creator who balances creativity, instructional effectiveness, and speed of execution.Duties & Responsibilities Partner with subject matter experts, Operations leaders, and cross-functional teams to assess performance needs, recommend learning solutions, and independently lead projects from concept through implementation.Design and develop engaging learning and performance support resources, including microlearning, eLearning, instructional videos, job aids, and other content that supports learning in the flow of work.Create and edit short‑form instructional videos, procedural demonstrations, and quick‑reference content optimized for mobile viewing and rapid consumption.Develop instructional scripts, storyboards, graphics, animations, and other multimedia assets that simplify complex information and reinforce key learning objectives.Design and produce high‑quality print and digital materials, including operational SOPs, job aids, reference guides, and company celebration and recognition collateral.Create original illustrations, vector artwork, icons, infographics, and other visual assets that support learning and operational communications.Apply instructional design principles, visual design standards, and user‑centered approaches to ensure content is engaging, accessible, and effective.Collaborate with instructional designers and learning technology partners to integrate multimedia assets into larger training initiatives and digital learning platforms.Manage multiple projects simultaneously, maintaining clear communication with stakeholders while meeting deadlines and ensuring quality standards.Leverage emerging technologies, including AI‑assisted creative tools, to improve content development efficiency and explore innovative approaches to workplace learning.Evaluate content effectiveness through stakeholder feedback, field observations, and learner engagement to identify opportunities for continuous improvement.Skills & CompetenciesInstructional design and performance‑based learningGraphic design, illustration, and desktop publishingHands‑on short and long form video production, including lighting, audio capture, and directing on‑camera talentMultimedia content development and visual storytellingProject management and independent problem‑solvingStakeholder consultation and cross‑functional collaborationWritten and verbal communicationCreative thinking, adaptability, and continuous improvementQualificationsBachelor’s and at least 5 years of experience, Master’s and at least 3 years of experience, or Doctorate and no years of experience5+ years of experience in instructional design, graphic design, multimedia development, or a combination of these disciplinesStrong portfolio demonstrating graphic design, instructional content development, and video creation capabilitiesAdvanced proficiency in Adobe Creative Cloud, particularly InDesign, Illustrator, and PhotoshopDem…