Given the heavy focus on developing and maintaining relationships, ensuring timely and accurate responses, facilitating samples/proofs, and logging follow-up to solve problems, the role is heavily rooted in Customer Service and Customer Experience. This role is a specialized form of customer service, focusing on providing comprehensive support to our agency and business clients. The successful candidate must be highly organized and dedicated to maintaining strong client relationships. Must stay on top of daily and weekly follow up tasks to ensure timely campaign execution. Qualifications • Experience: College degree or 3+ years of experience in an office role is preferred.
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