Associate UX Designer

Role Responsibilities:

* Support the design of platform, mobile, and connected product experiences that solve real customer problems and improve usability.
* Create wireframes, user flows, prototypes, and high-fidelity designs using tools such as Figma while adhering to established design systems and standards.
* Participate in user research activities including interviews, usability testing, surveys, and observation sessions to better understand customer needs and behaviors.
* Translate research findings, customer feedback, and product requirements into intuitive and accessible user experiences.
* Collaborate closely with product managers, engineers, researchers, and other designers throughout the product development lifecycle to deliver customer-centered solutions.
* Contribute to the continuous improvement of design systems, reusable components, interaction patterns, and UX best practices.
* Iterate designs based on user feedback, stakeholder input, data insights, and technical considerations.
* Help document design decisions, interaction specifications, and user experience guidelines to support development and consistent implementation.
* Assist in journey mapping, information architecture, and workflow design for complex digital solutions and operational environments.

Role Purpose:

* **Design products that have real-world impact.** Your work helps protect food, medicine, vaccines, and other temperature-sensitive goods moving through the global supply chain, creating meaningful outcomes that affect businesses and communities worldwide.
* **Own experiences from research to delivery.** You'll have opportunities to participate in customer research, concept development, prototyping, testing, and product launch activities.
* **Work directly with customers and operational users.** You'll learn firsthand how logistics operators, fleet managers, warehouse teams, life sciences professionals, and transportation partners make critical decisions in complex environments.
* **Collaborate with global, cross-functional teams.** Partner with product managers, engineers, data scientists, researchers, and business leaders to influence digital products used around the world.

Minimum Requirements:

* Bachelor's degree in User Experience (UX) Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Product Design, Customer Experience (CX), or Information Architecture
* 2+ years of experience designing digital products, applications, websites, software platforms, or customer experiences through academic, internship, contract, or professional work.

Preferred Qualifications

* Experience designing SaaS, enterprise software, connected device, IoT, transportation, logistics, supply chain, healthcare, or life sciences solutions.
* Exposure to customer research methods such as interviews, usability testing, surveys, or journey mapping.
* Familiarity with analytics, dashboards, operational workflows, or data-driven decision-support tools.
* Experience working within established design systems and contributing reusable components and interaction patterns.
* Interest in emerging technologies including AI-enabled products, predictive analytics, and connected digital ecosystems
* Demonstrated ability to create wireframes, user flows, prototypes, and visual designs using industry-standard tools such as Figma, Sketch, Adobe XD, or similar design platforms.
* Basic understanding of user-centered design principles, usability testing, accessibility standards, and design thinking methodologies.
* Strong communication and collaboration skills, with the ability to work effectively with product managers, engineers, researchers, and business stakeholders.