Calling all saucy people! The purpose of a Marketing Assistant is to assist Bitchin’ marketing efforts to help achieve company goals by engaging on social media with customers and likeminded businesses or influencers. The role will also work within the team to create graphic design elements and assist with all video/photo shoots for various email and social media campaigns. o Elevate company’s brand through all design efforts o Maintains and organizes electronic archive of design files, photos and videos • Customer Service o Respond to comments and customer queries in a timely manner and within the pre-determined and agreed-to brand voice o Monitor and report on all social activity to internal teams on an ongoing basis o Pull, filter, scrub, and review platform specific data to glean insights, learnings and provide optimization recommendations o Practice social listening to increase engagement and positive communication within the community o Identify conversational and cultural trends that can be leveraged within content when relevant • Social Media o Oversee day-to-day management of campaigns and ensure brand consistency o Facilitate scaling brand and company awareness through various social media channels o Ensure brand consistency in copy through tone, voice and terminology o Supervise all aspects of social media interaction between customers and the company o Ensure progress on all platforms by using analytical tools such as Google Analytics and others • Other tasks as they may arise from time to time Qualifications • General understanding of social media platforms and technology • Experience with social listening tools • Passionate about the customer experience • Experience in subscription business, publishing, advertising and/or retail organization with an understanding for driving customer retention is a plus. Submit a resume today!
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