Center Associate | Graphic Designer

Centers associates learn how to promote, define, cost, create, produce and supply design and final print work. If you are looking for a full time graphic design position, this is not the job for you. It is ideal for people seeking to learn business skills and start to build a portfolio of design work and production expertise. Responsibilities • Understands and fulfills the needs of walk-in customers and telephone/email inquiries • Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience • Takes ownership of customers' returning, packing, shipping, and/or print problems and offers viable solutions • Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed • Produces/designs, proofs, and updates materials for print projects using Adobe products • Operates all equipment, software, and devices in an expert fashion and is willing to teach others • Prioritizes and optimizes the work load to streamline the production flow • Frequently multi-tasks while maintaining extreme attention to detail and high quality control • Maintains a clean, organized, and safe working environment • May open and/or close the store and perform end-of-day accounting, etc. Qualifications • One year of customer service experience required (more preferred) • Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field • Aptitude to learn commercial printing and cutting equipment • Able to work weekend days as required • Strong computer skills, including Microsoft Office and Adobe Suites • Knowledge and application of printing concepts • Good communication and people skills • Strong analytical and math skills • Highly organized and detail oriented • Good project and time management skills • Able to work and complete tasks independently in a quick turn environment • Able to work collaboratively • High energy level • Prompt, reliable, and responsible • Able to lift 40+ pounds