Jan. 6, 2022

Community Manager/Reception

Confidential Las Vegas, Nevada

Job Description Home Office is actively seeking a friendly, analytical, and detail-oriented person to be the face of Home Office in the role of Community Manager. You will help us grow the community by creating a great member experience while executing sales and operational tasks with excellence. Community manager responsibilities include: Community management Create a friendly environment to facilitate high member satisfaction Espouse Home Office’s values Seek out information about the business and personal objectives of tenant organizations and their individual members Resolve issues between members quickly and in a manner that diffuses tension Foster a sense of inclusivity where fresh ideas are welcome Be knowledgeable about Home Office's membership contracts and guidelines, as well as federal, state, and local laws that manage the work environment. Present our community professionally Business development With the owners, be responsible for setting and achieving sales objectives, occupancy rates, and pricing Conduct tours for prospective members Ensure that new members will fit with Home Office's culture dynamics and mission Maintain a positive relationship with key vendors and our landlord Facilities and space management Manage all building operations to the satisfaction of members Maximize uptime and availability of key facilities assets like the Wifi network, kitchen, printers/copiers Keep members aware of facilities issues that may impact them Utilize a variety of coworking software applications to manage the space and membership Make recommendations to the owners about new features or perks that will entice members Submit maintenance tickets for repairs to the facility and key equipment Ensure cleaning is conducted to spec Experience and Requirements 2-4 years experience with increasing responsibility in either a sales or customer service role Demonstrated project management skills Highly technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on Experience managing corporate social media campaigns Experience with written content generation in a business environment and basic graphic design skills are a plus Passion for Las Vegas and our entrepreneurial and professional community Interest in working independently with only occasional interactions with the owners Fluent in English.

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