The role partners closely with UX designers, product teams, and stakeholders to deliver intuitive, user-centered transactional experiences while ensuring alignment with brand voice and messaging. Strong microcopy and instructional writing skills for transactional user experiences Ability to interpret user research, analytics, and insights to inform content decisions 4+ years of experience in content strategy, content design, or UX writing for websites, apps, and email Experience working with cross-functional product and design teams on complex digital programs
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