Creative Design & Communications Specialist

POSITION REPORTS TO: Director of Marketing & Communications The Creative Design and Communications Specialist executes the creative development and execution of marketing and communications initiatives that promote the work of the Lancaster Chamber. This role translates organizational strategy into cohesive, multi-channel campaigns through the use of design, content, and digital tools. Create engaging original media intended for both print or digital formatDevelop marketing materials and design elements that align with the Lancaster Chambers brand, including but not limited to:Brand visual elementsEmail marketing assetsSocial media graphicsDigital and print presentationsEvent collateral and program materialsAnnual reports and publicationsDigital and print advertisementsSales and sponsorship materialsDevelop written content that clearly communicates value to Lancaster Countys business community across multiple platforms.Write and refine marketing copy for email campaigns, digital promotions, and marketing materials that align with the Chambers voice and tone.Manage assigned marketing and communications projects from concept through completion, ensuring alignment with organizational goals and deadlines.Assist with the implementation and strategic development of organizational brand and overall marketing & communications plan.Executes the development of creative concepts for campaigns, events, and organizational initiatives, ensuring alignment with brand and strategic goals.Work collaboratively with all departments to develop marketing materials that support programs, events, and initiatives.Communicate proactively with internal stakeholders to ensure clear expectations, timelines, and deliverables for all marketing and communications projects.Executes email marketing campaigns from concept through deployment, including audience segmentation and performance tracking.Monitor and analyze performance metrics (email, website, and digital campaigns) and apply insights to improve engagement and effectiveness.Assist with website content updates, design, and performance optimization using CMS platforms.Maintain and organize a comprehensive brand asset library, including both print and digital materials, ensuring consistency, accessibility, and alignment across the organization.Assist with photography and maintain collection of high-quality visual assets.Oversee daily printroom operations, including the production of in-house marketing assets and support materials for Chamber initiatives. Associates or Bachelors degree in graphic design, marketing, communications, public relations, or related field, or equivalent relevant work experience.Ability to work in a fast-paced environment and manage multiple projects simultaneously while meeting deadlines.Strong organizational, project management, and time management skills with the ability to manage multiple priorities.Initiative to move projects forward.Excellent written and verbal communication skills.High attention to detail and ability to meet deadlines.Creative thinking and ability to contribute ideas for engaging marketing content.Ability to work both independently and collaboratively within a team environment.Flexible; openness to a variety of work and skill levels