Customer Advocates manage PFL's eCommerce customer base from idea conception through finished print product. They deliver customer success through inventive thinking, quick action, and flawless execution. If you thrive on a challenging, fast-paced, innovative work-environment, join our awarding winning team! Our most successful customer advocates: Radiate confidence Embrace change Enjoy a challenge Hold themselves to a high standard Resourceful and inventive Successfully juggle a variety of activities Responsibilities: Provide exceptional customer service through rapid responses, industry-leading product knowledge, and a remarkable understanding of pre-press technologies Create sales success by driving customers to the best print and marketing solutions for their goals Sell custom, premium print solutions using a proactive sales methodology Utilize existing processes but constantly looking for ways to improve Resolve customer issues by putting their success first Have high expectations for individual and team performance The rest of the stuff: Compensation based on experience. Full-time position with complete benefit package including health, 401K, disability, vacation, etc.
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