Customer Service / Print Production Specialist

We are looking for qualified candidates to join forces with the all-new team to build the next level of success based on the foundation and infrastructure powered by the world's largest digital printing and marketing design company. We are specialized in helping customers and companies of all sizes succeed in branding, advertising, marketing, and promoting their businesses. A successful candidate will thrive in this position by leveraging previous professional experiences in the digital print industry, craving for solving complex problems our customers face in growing their businesses and driving for the highest level of customer satisfaction. *Candidate must have US work authorization The candidates should exhibit the qualities of: *Proven track record of great work ethics *High self-esteem in fast-paced work environments *Positive attitude and passion with demonstrated patience, attentiveness, and tenacity with a calming presence *Detail-oriented *Reliable and punctual attendance *Self-motivated for meeting the customers' deadlines *Flexible, willing to learn, and open to performing in a cross-trained role Responsibilities: ============ *Service new and recurring customers by delivering the highest level of customer satisfaction *Coordinate with vendors for custom orders *Cross-train in various roles in the shop daily operation *Graphic design with proficiency in conceptualizing customer needs, being able to retouch customer digital media files or artwork for production readiness *Maintain the neat and professional appearance of the shop Required skills: =========== *Solid working knowledge of Adobe Creative Cloud *Basic working knowledge of Microsoft Office *Strong graphic design skills *Excellent math skills *Demonstratable time management and organizational skills *Must be able to speak English with excellent written and verbal communication skills