Customer Service Representative

CatPrint has an opening on our team for a full-time Customer Service Representative. Responsibilities of this position are as follows: \\- Answering customer questions and concerns via telephone calls, emails, and online chat \\- Reviewing all incoming orders for proper file setup \\- Providing price quotes and technical assistance to potential and current customers \\- Customer account management \\- Strong and persistent attention to detail to ensure the quality of orders and communication Qualifications for this position include: \\- 3 years of Customer Service experience and/or proficiency in digital art, or Graphic Design \\- Ability to confidently and efficiently work both independently and with a small team \\- Excellent communication skills, both written and verbal - including grammar and spelling \\- Ability to deal confidently with technology - you will need to competently use multiple web-based tools \\- Dependability, dedication, and a professional attitude Benefits of this position include: \\- 100% Employer Paid Health Insurance \\- Life Insurance \\- Matching 401K \\- Paid Holidays, vacation, and personal days \\- Complimentary Coffee \\- Pet Friendly CatPrint’s values include a strong commitment to preserving the environment, supporting each other in the company, and serving each customer to the very best of our ability. If you meet these qualifications and believe that a full-time position with CatPrint is for you, please supply the following and ONLY the following: A resume in PDF format, no more than two (2) pages in length; and A cover letter, also in PDF format, one (1) page only, explaining clearly why you want to join our team. Please do not contact CatPrint directly. To apply visit: https://catprint.bamboohr.com/jobs/view.php?id=17