Customer Service Representative

https://signature- graphics.applicantharbor.com Signature Graphics is a locally-owned, full- service heatset and coldset commercial printer with direct mail advertising and graphic design businesses located in NE Portland, Oregon and Spokane, WA with approximately 160 employees. POSITION PURPOSE The Customer Service Representative supports production by acting as a liaison between production and customers using extensive customer contact and interaction, translating customer job specifications into production department instructions, invoicing accounts, and gathering specifications for bids. Basic Qualifications A minimum of 2 years combined education or experience working in printing/graphic arts industry is required; Proficiency in Microsoft Office applications such as Word, Excel, and Outlook are required; An understanding of the printing production processes from design through delivery is highly desired; Familiarity with printing MIS (such as Monarch, Prograph, Hagen, Logic, and Pace) is a plus; Able to read, speak and hear clearly; Most work is performed in a temperature-controlled, office environment, with occasional walks through the production plant, which can be noisy; Able to speak, read and write effectively in English; Able to present information, ask questions, and respond to questions from supervisors and coworkers. Compensation: Non-exempt (hourly) wage Benefits: Medical, dental and vision insurance, flexible spending account (FSA), paid time off (PTO), 401(k) plan To be considered for this position, please visit the following web address to complete an application: https://signature- graphics.applicantharbor.com All resumes and applications will be held in the strictest of confidence. For more information about our companies, please visit the following websites: www.signature-graphics.com www.mailboxmerchants.com www.kobaltdg.com Please email us if you have any questions: jobs@signature-graphics.com Employment Policies: Signature Graphics, Mailbox Merchants and Kobalt Design Group are equal opportunity employers.