Nov. 21, 2022

Customer Service Representative – Full Time + Benefits

Confidential Albany, New York

Customer Service Representative - Art Printing Industry CatPrint has an opening on our team for a full-time Customer Service Representative. A little about us: CatPrint offers high-quality printing to people locally, nationally, and globally. We are made up of a fun-loving group of professionals who enjoy what we do and are dedicated in our commitment to serving each customer to the best of our ability, supporting each other, and preserving the environment. Responsibilities + Requirements: – Answering customer questions and concerns via phone, email, and online chat – Reviewing all incoming orders for proper file setup – Providing price quotes and technical assistance to potential and current customers – Customer account management – Strong and persistent attention to detail to ensure excellent quality of orders and communication Qualifications: – 3 years of Customer Service experience and/or proficiency in digital art or Graphic Design – Ability to confidently and efficiently work both independently and with a small team – Excellent communication skills, both written and verbal - including grammar \+ spelling – Ability to deal confidently with technology– you will need to use multiple web-based tools competently – Dependability, dedication, and a professional attitude Benefits of this position include: – 100% Employer Paid Health Insurance – Life Insurance – 401K Matching – Employee Assistance Program – Paid Holidays, vacation, and personal days – Complimentary Coffee – Pet Friendly If you meet these qualifications and believe that a full-time position with CatPrint is for you, please use this link (, fill out your information, and supply the following and ONLY the following: – A resume in PDF format, no more than two (2) pages in length; and – A cover letter, also in PDF format, one (1) page only, explaining clearly why you want to join our team. Please do not contact CatPrint directly.

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