Customer Service Represenative/Graphic Designer

Arcadia Printing is a family owned and operated, growing business. We opened our doors in 1962 as a small offset printing company, and have developed into a full service shop. This position allows for an opportunity to see the product go from the design to production, all in house.

Customer Service Representative

Key Responsibilities:

Respond to customer inquiries via phone, email, or in person.Resolve customer complaints and concerns in a timely manner.Process orders, returns, and account updates.Maintain accurate customer records and documentation.Provide product and service information to customers.Work collaboratively with team members to ensure customer satisfaction.Qualifications:

Strong communication and interpersonal skills.Basic computer and data entry proficiency.Ability to multitask and problem-solve effectively.Previous customer service experience preferred but not required.Graphic Designer Job Responsibilities:

Plans and illustrates concepts by designing rough layouts of art and copy regarding arrangement, size, type size and style, and related aesthetics.Coordinates with internal teams, including marketing, in the design concept phase through completion of a project.Obtains approval of concepts by preparing rough layouts for review.Prepares final layout by marking and pasting up finished copy and art.Obtains final copy and art by operating typesetting, printing, and similar equipment and by making purchases from vendors when required.Ensures operation of design equipment and software by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment.Coordinates with outside agencies, art services, printers, etc. to complete projects.Graphic Designer Qualifications/Skills:

Strong graphic design skillsLayout skillsAnalytical skillsCreativityFlexibilityAttention to detailDeadline-orientedDesktop publishing tools and graphic design softwareAcute visionTime-management skillsCommunication skillsJob Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

Flexible scheduleHealth insurancePaid time offWork Location: In person