Sept. 6, 2021

Customer Service/Office/Warehouse- Swag, Print, Apparel & Fulfillment

Confidential Phoenix, Arizona

identibrands.proforma.com Our team is in need of a great Customer Service Professional who can help manage operations. Proforma is a leader in the printing and promotional products industry with over 30 years of experience, and is recognized as one of the industry's top leaders. This is an immediate position, we need someone who can start as soon as possible. The Customer Service Representative (CSR) will handle general day-to-day office duties while providing support to sales representatives, customers, vendors and our warehouse team. Day to day responsibilities: Price, quote and specify items for programs/projects Process, enter and follow-up on orders with manufacturing and customers Support our A/P and A/R team members Interface with our other Customer Service Team Members, Sales, Vendors, Fulfillment, Management and Corporate office team members Heavy phone and email support Light warehouse (our warehouse is air-conditioned and we have a fulltime warehouse person currently) work as needed General Office support Help to establish and monitor procedures for record keeping Additional duties as assigned Requirements: Previous Customer Service Experience experience is a must, Bookkeeping or Accounting Experience is a plus Any basic (or better) graphic design skills will be beneficial Must be able to work in a fast paced, deadline driven environment Ability to manage multiple projects and multi-task Promotional products or printing industry experience is a plus Energetic Proficient with a Computer and Computer Software Programs, Reading, Writing and Typing Remarkable Organizational Skills Competent in Multitasking Gifted at paying Attention to Details Remain positive while Performing Under Stress Able to Adapt to Constant Change Talented in Working as a Team Player, by Achieving Team Goals, Assisting your fellow Co- Workers Customer Service Experience Ability to SMILE at all time and keep a POSITIVE ATTITUDE Excellent grammar This could start as a part time position for the right person if need be.

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