As a design specialist, you will be the face of the company dealing with all customer questions about the product and services. It will be your job to keep customers happy and constantly expand your knowledge on new company products, services and policies. Responsibilities: • Being able to greet customers, answering questions, engaging customers with merchandise, and providing exceptional customer service • Guiding customers for custom furniture within the store • Organizing and maintaining an orderly appearance throughout the store floor • Strong product knowledge • Contribute to the department's sales goals on a monthly, quarterly and yearly basis • Passionately seek out customers in the store • Build customer relationships with retail and interior designers. But what if we told you that 44% of people who work in retail don't work in sales? Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
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