• Leverage your interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases • Manage virtual and in-store design appointments (including preparation of design deliverables, product curation, and follow up) • Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (moodboards, space plans, 2d/3d room views) • Share your expertise in fabric & finishes, bringing awareness to performance, texture and durability characteristics as well as market trends using digital and physical swatches • Efficiently manage your time in design appointments and sales floor interactions by prioritizing the customer experience while keeping communication open with leadership • Meet or exceed sales and customer satisfaction targets, and other established KPIs • Participate in operational store activities as needed: bringing new products to the floor, floor sets, replenishment and substitutions • Bring a willingness to share innovative ideas and solutions to continuously improve team operations • Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations What you'll need: • 2+ years of sales experience, some of it with high price-point products (preferably in a design related environment) • Experience in design such as interior, architectural, graphic, with a clear understanding of design principles (spatial planning, fabric selection, styles and trends, etc) • Passion for design, great customer service and a drive to exceed sales targets • Strong organization, self-motivation, communication and relationship management skills • Prefer experience leveraging CRMs (ex: salesforce) • Demonstrated ability to work within a team sales environment • Track record of thriving in a fast paced and changing environment • Bachelor's degree or college diploma equivalent preferred • Ability to work a flexible schedule, including nights, weekends, and holidays Physical Requirements: • While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form . About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career.
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