Graphic Artist - Level 4

When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. You are passionate about government innovation and improving services for citizens. The Digital Designer will work closely with our cross-functional project team focused in building and improving the State of Connecticut's digital government services. Furthermore, the Digital Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product. User Centered Service Design - At least 5 years of experience and use cases with the following: • Building and communicating understandings of the users and their behavior • Working with a cross-functional team to prioritize work to meet user needs • Providing insights on how users interact with the service or product • Designing and redesigning services Website & Graphic Design - At least 5 years of experience and use cases with the following: • Designing and developing graphics, user interface, content for website development, social media and print • Designing layouts, typography, line composition, color, and other graphic design fundamentals • Performs the most complex duties in design and preparation of electronic graphic artwork using various media • Working with CMS platforms and HTML, CSS, image optimization • Confers with supervisors and others as to most appropriate media and method of design • Performs a full range of graphic art activity • Design and maintain websites User Acceptance Testing - At least 3 years of experience and use cases with the following: • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs • Helping to discover problems while the service is being developed, not once it is live • Checking the operating environment to make sure test results are valid • Helping increase user and agency confidence in future service or product delivery • Helping reduce the risk of reputational damage • Recruiting and leading testing groups; running research sessions with users • Understanding accessibility issues and engage with team to build with equality Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following: • Working with enterprise scale digital platforms and products • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence Performance in Complex Situations - At least 3 years of experience and user cases with the following: • Communication and collaboration with state-wide partners • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment • Comfort in blazing a path through an ambiguous work environment • Judgement fitting to the ever-changing environment • Government-specific task management Knowledge, Skills and Ability