If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you. About the Role The Digital Designer will work closely with our cross-functional project team focused in building and improving the State of Connecticut's digital government services. Furthermore, the Digital Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment. Experiences Required for This Role User Centered Service Design – At least 5 years of experience and use cases with the following: Building and communicating understandings of the users and their behavior Working with a cross-functional team to prioritize work to meet user needs Providing insights on how users interact with the service or product Designing and redesigning services Website & Graphic Design – At least 5 years of experience and use cases with the following: Designing and developing graphics, user interface, content for website development, social media and print Designing layouts, typography, line composition, color, and other graphic design fundamentals Performs the most complex duties in design and preparation of electronic graphic artwork using various media Working with CMS platforms and HTML, CSS, image optimization Confers with supervisors and others as to most appropriate media and method of design Performs a full range of graphic art activity Design and maintain websites User Acceptance Testing – At least 3 years of experience and use cases with the following: Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs Helping to client problems while the service is being developed, not once it is live Checking the operating environment to make sure test results are valid Helping increase user and agency confidence in future service or product delivery Helping reduce the risk of reputational damage Recruiting and leading testing groups; running research sessions with users Understanding accessibility issues and engage with team to build with equality Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following: Working with enterprise scale digital platforms and products Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence Performance in Complex Situations – At least 3 years of experience and user cases with the following: Communication and collaboration with state-wide partners Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment Comfort in blazing a path through an ambiguous work environment Judgement fitting to the ever-changing environment Government-specific task management
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