March 16, 2025

Graphic Artist - Level 4 / Remote (Hartford ,CT) , 12 Months Contract

Suncap Technology, Inc. Hartford, Connecticut

Job Description Remote Role , No Location Preference, ( No OPT/CPT and H1's Allowed ) In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment. Experiences Required for This Role User Centered Service Design - At least 5 years of experience and use cases with the following: • Building and communicating understandings of the users and their behavior • Working with a cross-functional team to prioritize work to meet user needs • Providing insights on how users interact with the service or product • Designing and redesigning services Website & Graphic Design - At least 5 years of experience and use cases with the following: • A portfolio of work including examples of at least 2 real-time projects • Understanding of design thinking and design principals related to designing and developing graphics, user interface, user experience, content for website development, social media and print • Designing layouts, typography, line composition, color, and other graphic design fundamentals • Performs the most complex duties in design and preparation of electronic graphic artwork using various media • Understanding component-based development within a CMS • Experience in responsive development across all media platforms: web, mobile, etc. • Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3 • Understanding of image optimization for web and mobile • Confers with supervisors and others as to most appropriate media and method of design • Performs a full range of graphic art activity • Design and maintain websites User Acceptance Testing - At least 3 years of experience and use cases with the following: • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs • Helping to Client problems while the service is being developed, not once it is live • Checking the operating environment to make sure test results are valid • Helping increase user and agency confidence in future service or product delivery • Helping reduce the risk of reputational damage • Recruiting and leading testing groups; running research sessions with users • Understanding accessibility issues and engage with team to build with equality Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following: • Working with enterprise scale digital platforms and products • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence • Experience working in the Agile development methodology Performance in Complex Situations - At least 3 years of experience and user cases with the following: • Communication and collaboration with state-wide partners • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment • Comfort in blazing a path through an ambiguous work environment • Judgement fitting to the ever-changing environment • Government-specific task management Knowledge, Skills and Ability UI/UX Design • Experience in designing, managing, and optimizing websites • Experience working in an enterprise component-based CMS • Experience in wireframing, prototyping, mock-up creation, IA mapping, user flows • Proficiency in HTML 5, Bootstrap 4.0+, CSS 3 • Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and Photoshop • Proficiency in Zeplin, Sketch, Miro • An understanding of social media management and content creation • Understanding of image and video optimization for online media • Understanding and application of visual design principals • Understanding responsive design • Experience in Agile development process User Acceptance Testing • Knowledge of best practices for user experience research and testing • Willingness to participate ethnographic research and interviews Performance in Complex Situations • Ability to distill complex concepts into simple ideas • Exceptional verbal and written communication skills • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards • Comfort in blazing a path through an ambiguous work environment • Prioritization, organization, and triage in an independent environment • Understanding of the Agile development process Team Player • Supporting teammates' skills and behaviors development and delivery • Communication and collaboration with state-wide partners • Creative and analytical thinking with strong problem-solving skills • Judgement in dealing effectively and diplomatically with government staff • Ability to maintain strict confidentiality Preferred Skills & Qualifications • An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development • 5 years professional experience in web design, graphic design, web development • A portfolio of work including 2 examples of real-time work • 1 year of user-centered design • 1 year of user research and analytics • 1 year of customer relationship management platforms such as Salesforce • 1 year of web content management platforms such as Sitecore • Type Category Qualification Description Competency Required Skills Design dobe Photoshop Proficient (4-6 Years) No Skills Design User Experience Design (UX) Proficient (4-6 Years) No Skills Others Digital Skills Training Designer Proficient (4-6 Years) No

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