Graphic Arts Technician

Position Summary This role combines exceptional customer service with advanced prepress and graphic arts expertise to deliver high-quality printed products. Review customer-supplied artwork to determine printability and production compatibility.Communicate with customers regarding artwork revisions required for successful printing.Answer customer questions related to artwork preparation, printing specifications, and production processes while maintaining a professional and positive customer relationship.Prepare and send digital proofs for customer review and approval.Follow up with customers to obtain timely proof approvals and resolve any outstanding artwork issues.Coordinate with internal departments to ensure customer expectations and production requirements are met.Graphic Arts Technician Strong keyboarding and computer skills in both Apple macOS and Windows environments.Advanced proficiency with Adobe Creative Cloud applications, including Illustrator, Photoshop, and InDesign.Experience with Hybrid Packz and other Hybrid software systems is highly preferred.Strong understanding of color management, color spaces, and color tolerances.Knowledge of press layouts, file preparation, and print production standards.Experience creating and managing Variable Data Printing (VDP) templates and working with CSV databases.Understanding of barcode creation and verification according to ISO/IEC 15415 and GS1 specifications.Ability to troubleshoot hardware, software, networking, and production workflow issues.Ability to create and modify vector artwork and continuous-tone images.Strong organizational skills with exceptional attention to detail.Excellent written and verbal communication skills.Ability to manage multiple projects while meeting deadlines in a fast-paced production environment.Strong problem-solving skills and a commitment to quality and customer satisfaction. Minimum of four (4) years of experience in graphic arts, prepress, print production, or a related field.Demonstrated experience creating and correcting vector artwork and continuous-tone image files.Working knowledge of major desktop publishing applications; experience with Hybrid Packz software is preferred.Experience working in a commercial printing, packaging, or label production environment is preferred.Education