This individual should have a background in printing and graphic design, as well as the ability to work effectively with billing and mail to complete processes on time. • Reviews and responds to management and client requests via emails, phone calls, text messages, and verbal communications. • Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. • 2 to 4 years of related experience in a customer service environment. • Excellent customer service and communication skills.
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