As the Galls Commercialization Design Desk liaison, you are responsible to provide excellent internal and external customer service to our B2B and B2C customers, field sellers, and... internal teams. As the Galls Commercialization Design Desk liaison, specifically, you are responsible to ensure customer artwork, design, digitization (either in house or via a contract resource) and placement are accurate and delivered expediently to delight our customers enhancing theirs and the Galls brand. • Works with internal business partners to ensure accurate customization set up for B2C VAS customers. • Consults with customer and sales to make recommendations on most effective and efficient VAS customization options based on uniform specifications and customer needs. What You Bring (Experience/Knowledge/Systems/Applications or Equipment): • Three to five years’ experience in graphic design, preferred creating decoration (emblems, embroidery, patches) for uniforms and clothing • with a minimum bachelor’s degree in graphic design, fashion design, human-computer interaction, or related field, or equivalent work experience • Prior sales or customer service experience required.
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