Graphic Designer Customer Service Job at FastSigns in Dayton

If you are looking for a rewarding career, not just another job, then come join our team as a Graphic Designer Customer Service Representative!GRAPHIC DESIGNER CUSTOMER SERVICE REPRESENTATIVE RESPONSIBLES•Provide proofs as necessary for customer approval. •Communicate with other employees, Sales/Service members on job requirements, timing, and special needs; Production team on job input and output; Production Manager/Center Manager on inventory needs for computer supplies. Constantly be looking for sales opportunities for the center.•Serve as a backup for answering the phone if the Franchisee, manager and sales/service employees are busy assisting other customers. •Assist at the front counter as needed.•Understand the sales process enough to consult with customers to determine project needs and solutions.•Serve as first point of contact for walk-in, email, E-commerce and telephone customers.•Demonstrate the ability to carry on a business conversation with customers and decision makers.•Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.•Follow up on new leads and referrals resulting from telephone, marketing and email activity.•Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).•Prepare estimates and establish/maintain estimate follow-up procedures.•Communicate with customers on order status and changes the production schedule.•Maintain an attractive retail environment (clean, organized and functional).BENEFITS•paid holidays•no weekend hours•two weeks of paid training•uniform shirts provided•AFLAC benefits•5% employee discounts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. Make your statement.Learn more by exploring the positions offered by FASTSIGNS centers.This franchise is independently owned and operated by a franchisee.