Graphic designer Customer Service - Richmond, VA

Benefits:


Paid time off
Training & development
Opportunity for advancement

The role is the linchpin between the studio and our clients - we are looking for someone who can help strengthen current relationships and help build new ones, make decisions, and achieve results.

Core Functions:


Translate customer requirements into design and specification for production & install
Use Adobe Illustrator for creating design templates for vehicle wraps, trade show displays, banners, wall graphics etc.
Use CRM (customer relationship management) system to track calls , create estimates, work orders, billing
Coordinate between customers, production and vendors.
Responsible for the quality of all products.


Other Required Skills:


Strong communication and listening skills.
Motivated with a great attitude; a desire to help others via an engaging personality
Update social media, newsletter to keep customer informed.
Use of computers, spreadsheets and Artificial Intelligence software.


Ideal candidates will also possess:


3+ years of prior Customer Service experience
3+ year of Graphic Design using Adobe Illustrator
Associate’s or Bachelor’s Degree


Compensation and Benefits:


Competitive Annual Salary
Additional training/development opportunities
Paid time off
Computer is provided at the studio