Serve as liaison between the business and the agile development team in terms of researching, discovering and converting business needs into acceptance criteria on the user stories. Meet with business, stakeholders and SME to understand current capabilities and document the new requirements through user stories. Validate with the product owner and business the understanding of the outcome for the customer of the different scenarios. Understand customer journey and work with the XD designer to propose business rules that support the desired journey. Prepare diagrams, tables and other artifacts as needed to facilitate the development team and main stakeholders understanding of complex scenarios.
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