Graphic Designer / Production Designer

Endura is seeking an experienced Graphic Designer / Production Designer to support the design, layout, and preparation of production-ready artwork for custom signage, vehicle graphics, wraps, awnings, and related projects. This is a skilled position for someone with strong design experience who understands how to create visually effective work that is also accurate, manufacturable, and ready for production.

This is not an entry-level role. Applicants must have proven experience in graphic design and production design, preferably within the sign, graphics, or large-format print industry. The right candidate takes pride in clean design, accuracy, organization, and problem-solving, and helps ensure projects are completed to Endura’s standards for quality, readability, and professional appearance.

This role will also support basic customer service and front-end administrative functions as needed, including answering phones, assisting with customer inquiries, and helping with basic estimating and quote preparation.

This is an in-person position based at our shop in Wichita / Park City, KS. Remote or hybrid work is not available for this role. Please do not apply if you are not willing to work on site.

Key ResponsibilitiesDesign & File Preparation
• Create designs and production-ready layouts for custom signs, vehicle graphics, wraps, banners, decals, wall graphics, window graphics, and awnings.
• Prepare customer proofs for review and approval.
• Build accurate production files for print, cut, routing, fabrication, and installation.
• Set up artwork to correct scale, sizing, bleed, safe areas, and material specifications.
• Review files carefully for spelling, dimensions, placement, readability, and manufacturability.
• Convert customer-supplied files, concepts, or sketches into clean, usable production artwork.
• Maintain organized digital files and follow internal file structure and workflow standards.
• Support production schedules by preparing artwork in a timely and accurate manner.

Production Support
• Work closely with sales, project management, and production staff to clarify project scope, materials, and application methods.
• Help identify design or file issues before they create production errors or delays.
• Assist with print setup, preflight checks, mockups, revisions, and other production-related design support as needed.
• Ensure final artwork aligns with customer expectations, brand standards, and production requirements.
• Help improve workflow efficiency by producing consistent, organized, and production-ready files.

Customer Service & Administrative Support
• Answer incoming phone calls and assist with basic customer questions and job intake.
• Provide professional and helpful communication to walk-in, phone, and email customers.
• Assist with basic estimating, quote preparation, and gathering project information.
• Help route customer requests to the appropriate team members when needed.
• Support front-end workflow by helping keep communication, notes, and job details organized.

Teamwork & Communication
• Communicate clearly with team members regarding artwork status, revisions, missing information, and file concerns.
• Work collaboratively with internal staff to help move projects through design and production efficiently.
• Receive and apply feedback professionally while maintaining accuracy and attention to detail.
• Participate in training and continuous improvement as needed.

Required Qualifications
• Minimum 3 years of hands-on experience in graphic design, production design, or a related field.
• Previous experience designing for signage, vehicle graphics, wraps, large-format print, or similar production-based environments is required.
• Strong proficiency in Adobe Illustrator, Adobe Photoshop, and Adobe Acrobat.
• Strong understanding of file setup for print and cut production.
• Ability to work from measurements, layouts, customer direction, and production instructions accurately.
• Strong attention to detail in spelling, sizing, layout, and overall file preparation.
• Strong problem-solving ability in both design and production-related situations.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong communication skills and comfort handling basic customer service responsibilities.

Preferred Qualifications
• Experience in the sign or graphics industry.
• Experience designing vehicle wraps.
• Experience preparing files for large-format printers, plotters, cutters, or routers.
• Flexi Sign Pro experience preferred.
• Familiarity with production workflows, vinyl application needs, and large-format print processes.
• Experience with customer communication, job intake, or basic estimating is a plus.
• Knowledge of materials, substrates, and installation limitations is a plus.

Pay: $24.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:
• Paid time off

Work Location: In person