Graphic Designer / Sales & Intake Coordinator

Graphic Designer / Sales & Intake Coordinator

Location: Wichita / Park City, KS
Job Type: Full-Time
Company: Endura

Job Summary

Endura is seeking an experienced Graphic Designer / Sales & Intake Coordinator to support the front end of the business through customer communication, project intake, smaller-job quoting, proof creation, and production-ready design work.

This is a high-expectation role for someone who can operate with maturity, urgency, and accountability. This is not an entry-level design position, and it is not an entry-level customer service position. We are looking for someone who can think through projects, communicate professionally, stay organized, support sales activity, and create clean, production-minded artwork that helps jobs move efficiently through the company.

The right candidate will be comfortable speaking with customers, asking the right questions, gathering accurate project information, preparing smaller quotes, building professional proofs, managing revisions, and helping turn opportunities into approved work. This person must be able to balance customer interaction, design responsibility, and workflow support without needing constant oversight.

This role is designed to strengthen the front end of the business while also supporting production-minded design work. It is especially important for helping smaller jobs, repeat work, and customer communication move efficiently while protecting senior estimating resources for larger commercial and GC opportunities.

This is an in-person position based at our shop in Wichita / Park City, KS. Remote or hybrid work is not available for this role. Please do not apply if you are not willing to work on site.

Key Responsibilities

Customer Intake & Front-End Communication

Serve as a professional first point of contact for incoming calls, emails, website inquiries, and walk-in customersGather accurate project information and ask the right questions to determine job type, scope, timeline, and customer needsHelp customers clearly understand next steps, timing, and expectationsKeep customer communication, notes, and project information organized and accurateRoute opportunities and project details to the appropriate internal team membersMaintain a high standard of professionalism, responsiveness, and follow-throughSales Support & Smaller-Job Quoting

Prepare quotes for smaller and more straightforward jobs as trainedSupport repeat-order quoting and front-end sales activityFollow up on open quotes and customer opportunities in a timely and intentional mannerHelp move opportunities forward through clear communication and strong follow-upIdentify when a project should be escalated to senior estimating, project management, or ownershipSupport a smoother sales process by reducing front-end bottlenecks and improving quote flowGraphic Design & Proofing

Create customer proofs for signs, vehicle graphics, wraps, decals, banners, wall graphics, window graphics, and awningsPrepare accurate, production-ready files for print, cut, and related production needsManage revisions and proof updates with accuracy and speedConvert customer concepts, sketches, or supplied files into clean, professional layouts and proofsEnsure files are readable, correctly sized, organized, and practical for production and installationHelp maintain Endura standards for appearance, clarity, and professionalism in all customer-facing artworkTeam & Workflow Support

Work closely with estimating, project management, production, and ownershipHelp keep smaller jobs and repeat work moving without overloading larger estimating resourcesIdentify missing information, unclear scope, or workflow issues early before they create problemsSupport Endura’s one-company structure by helping connect the front end of the business with internal executionParticipate in training, process improvement, and cross-functional support as needed

Required Qualifications

Minimum 3 years of professional experience in graphic design, sign design, production design, customer-facing design support, quoting support, intake coordination, or a related roleStrong proficiency in Adobe Illustrator, Adobe Photoshop, and Adobe AcrobatStrong communication skills in person, by phone, and by emailStrong organization, follow-through, and attention to detailAbility to manage multiple projects, revisions, and customer conversations in a fast-paced environmentAbility to create clean, production-minded artwork and customer-ready proofsAbility to gather accurate project information and communicate it clearly to internal team membersAbility to work independently, solve problems, and maintain standards without needing constant directionProfessionalism, urgency, and accountability in day-to-day work

Preferred Qualifications

Experience in the sign, graphics, awning, print, or related project-based industryExperience with smaller-job quoting, repeat-order quoting, or front-end sales supportExperience creating artwork for signage, vehicle graphics, wraps, banners, decals, wall graphics, and related productsFlexi Sign Pro experience preferredFamiliarity with production workflows, materials, and installation considerationsExperience working in a small business environment where one role supports multiple stages of workflow

Compensation

Base pay plus performance incentivesApproximate target compensation for this role would likely fall in the range of:$40,000–$60,000 base, depending on experienceplus performance bonus or modest commission opportunityFinal compensation will depend on experience, design skill, communication ability, quoting capability, and ability to perform in a high-accountability environment

What Success Looks Like

A successful person in this role will:

Respond quickly and professionally to incoming opportunitiesGather stronger information up frontProduce clean, customer-ready proofs with fewer errorsHelp keep smaller jobs and repeat work moving efficientlySupport quote follow-up and front-end communication without creating confusionReduce pressure on senior estimating and ownershipImprove organization, responsiveness, and customer experience on the front end of the business

Important Note

This is a role for someone who is comfortable being held to a high standard. We are looking for an experienced hire who can contribute immediately, stay organized, communicate well, and help strengthen both the customer experience and internal workflow.

Company DescriptionEndura is a growing company where your work will matter. We value quality, accountability, teamwork, and craftsmanship, and we are building a team of people who want to take pride in what they do. This is a place where you can contribute, grow, and be part of building something strong.