Graphic Designer - Utilities Services

Role overview: The Graphic Designer - Utilities Services is based in Hartford, Connecticut and supports customer service workflows, maintenance coordination, and service reliability. This position combines hands-on execution with reliable documentation and collaboration across operational and technical teams.

Responsibilities: Translate creative briefs into visual assets, prepare production files, maintain brand consistency, and incorporate review feedback. Apply these responsibilities to customer service workflows, maintenance coordination, and service reliability. Work with process owners to support service continuity and clear escalation of operational incidents. Identify problems early, record the evidence behind recommendations, and coordinate handoffs so agreed work is completed accurately.

Qualifications: 2+ years of relevant professional experience or equivalent demonstrated project work. Demonstrated capability in layout, typography, design software, and production quality assurance. Experience supporting utilities services is preferred. Ability to document decisions, communicate clearly, and handle business information responsibly.

Initial priorities: Create a consistent set of visual assets for a defined campaign brief. Begin by reviewing the current process, agreeing on a baseline with stakeholders, and identifying the most useful improvement to deliver. Report results using measures appropriate to the role and explain any unresolved dependencies.

Work arrangement: Full-Time, On-site in Hartford, Connecticut. Estimated annual cash compensation: USD 53,500 to 72,500. This illustrative range is centered on a national occupational benchmark; local pay, seniority, incentives, and benefits require employer review. No benefits or incentive plan is asserted.