Benefits:
Flexible schedule
Paid time off
TampaPrinter.com is a busy, full-service print and sign shop looking for an experienced Graphic Designe/Customer Service Representative (CSR) to join our team. This is an in-person role assisting customers both in-store and over the phone with quotes, orders, and general questions while also creating creating print-ready files for a wide range of products including business cards, brochures, signage, banners and similar items.
Responsibilities:
Design and prepare artwork for print and wide-format output
Create mockups and client proofs for approval
Follow brand guidelines and print specifications
Communicate directly with customers when needed to finalize designs
Work collaboratively with our production and sales teams to meet tight deadlines
Manage multiple projects efficiently while maintaining quality and accuracy
Greet and assist customers in person, over the phone, and via email
Provide quotes, take orders, and guide customers through the production process
Review artwork and ensure jobs are entered accurately into the system
Communicate with production and design teams to ensure the timely completion of orders
Maintain a positive, professional attitude in a customer-focused environment
Requirements:
Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
Strong understanding of layout, typography, and print production
2+ years of experience in a print or sign shop environment
Ability to prepare clean, print-ready files with bleeds, crops, and proper resolution
Excellent time management and organizational skills
Positive attitude and a willingness to learn new processes
Strong communication and organizational skills
Ability to handle multiple projects and prioritize in a fast-paced setting
Working knowledge of common print products and terminology
Experience with job ticketing, proof approvals, and general order workflow
Bonus Skills:
Knowledge of wide-format printers and RIP software
Familiarity with sign industry materials and specs
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