Graphic Designer/Customer Service - Tampa Printer

TampaPrinter.com is a busy, full-service print and sign shop looking for an experienced Graphic Designe/Customer Service Representative (CSR) to join our team. This is an in-person role assisting customers both in-store and over the phone with quotes, orders, and general questions while also creating creating print-ready files for a wide range of products including business cards, brochures, signage, banners and similar items. Responsibilities: • Design and prepare artwork for print and wide-format output • Create mockups and client proofs for approval • Follow brand guidelines and print specifications • Communicate directly with customers when needed to finalize designs • Work collaboratively with our production and sales teams to meet tight deadlines • Manage multiple projects efficiently while maintaining quality and accuracy • Greet and assist customers in person, over the phone, and via email • Provide quotes, take orders, and guide customers through the production process • Review artwork and ensure jobs are entered accurately into the system • Communicate with production and design teams to ensure the timely completion of orders • Maintain a positive, professional attitude in a customer-focused environment Requirements: • Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) • Strong understanding of layout, typography, and print production • 2+ years of experience in a print or sign shop environment • Ability to prepare clean, print-ready files with bleeds, crops, and proper resolution • Excellent time management and organizational skills • Positive attitude and a willingness to learn new processes • Strong communication and organizational skills • Ability to handle multiple projects and prioritize in a fast-paced setting • Working knowledge of common print products and terminology • Experience with job ticketing, proof approvals, and general order workflow Bonus Skills: • Knowledge of wide-format printers and RIP software • Familiarity with sign industry materials and specs