Graphic Designer/Digital Print Specialist Job at The UPS Store # in Rochester

In addition, he or she operates copiers, fax machines, binding equipment, laminators, and cash registers, among other daily tasks. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.RESPONSIBILITIESUnderstands and fulfills the needs of walk-in customers and telephone/email inquiriesCommunicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadershipEmpathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experienceTakes ownership of customers' packing, shipping, and/or print problems and offers viable solutionsPackages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contentsManages the logistics of small to medium projects, follows through to completion, and updates all parties as neededProduces/designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PCOperates all equipment, software, and devices in an expert fashion and is willing to teach othersPrioritizes and optimizes the work load to streamline the production flowFrequently multi-tasks while maintaining extreme attention to detail and high quality controlMaintains a clean, organized, and safe working environmentMay open and/or close the store and perform end-of-day accounting, etc.Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used servicesPerforms other duties as assignedQUALIFICATIONSHigh school diploma or GED requiredOne year of customer service experience required (more preferred)One to two years of experience or a two-year degree in graphic design or a related fieldStrong computer skills, including Microsoft Office and Adobe SuitesKnowledge and application of printing conceptsGood communication and people skillsStrong analytical and math skillsHighly organized and detail orientedGood project and time management skillsAble to work and complete tasks independently in a quick turn environmentAble to work collaborativelyHigh energy levelPrompt, reliable, and responsibleAble to lift 40+ poundsCOMPENSATIONStarting rate is $18.50/hr for the initial 120 days. In addition, the rate increases to $19.50 per hour. After 180 days and great attendance, a bonus plan is available. Earn a bonus in addition to the hourly rate.