Graphic Production Designer

The Graphics Production Designer is responsible for sales support, design, and proofing of large format, window, and wall graphics. Work in partnership with sales across multiple locations to deliver a high-quality product and great customer service. The role requires experience with graphic design software and translating designs to finished printed products of window and wall graphics. It will suit someone with a passion for creativity and for supporting internal and external customers.

Job Responsibilities

Sales Support - 35%

Partner with sales estimators to assist in the sale of graphics projects by joining customer calls and leading the creative ideas on how best to achieve the customer’s objectiveRecommend appropriate solutions including material type, printer technology, design, and installation optionsCoach estimators on what information is needed to correctly setup the job for production including pictures, measurements, and help to complete graphics work ordersHelp estimators accurately quote graphics jobs and contribute to high-end proposals for important customers and high-value jobs by providing renderingsDesign - 35%

In conjunction with sales estimators, verify customer intent and confirm project scope detailsUsing a combination of existing customer artwork, general guidance, pattern catalogs, and site measurements, create proofs showing layouts of graphics on windows and walls and print ready files suitable for graphics production useWalk customers through proofing process, iterating the design where needed to ensure our understanding matches the customer’s vision, keeping accurate notes to ensure timely follow upsKeep sales and operations teams informed of job statusOnce approved, handoff proof and print ready files to production and provide detailed installation instructions for installersTeamwork - 20%

Support graphics production when needed on high-volume daysParticipate in the installation of complex graphics jobsProduct Development - 10%

Keep up to date on graphics capability and recommend hardware and software to keep American Window Film relevant in the graphics space

Qualifications

2+ years of previous design experience ideally within the large format printing industry (window and wall graphics, sign or printed vinyl)Understanding of how designs translate to glass (i.e. best materials to use and best production methods to get the desired results)Familiarity with design software including Adobe Creative Suite (mainly Illustrator andPhotoshop), Onyx Thrive RIP software, cutting/plotting softwareWorking knowledge of the window film and graphics industry is preferredStrong written and verbal communication skillsStrong organizational skillsStrong customer service focus

Competencies

Enthusiasm for creative collaborationCustomer ServiceAttention to DetailFollow ThroughEfficiency and ProductivityProblem Solving

Benefits & Perks

Paid Time Off plan for full time employeesMedical, Dental, Vision, and more *For eligible employees401(k): American Window Film will match 3% of what you contributeAmerican Window Film Perks:

Family & Friends Day - take an extra day off and get $300 to spend time with family and friends.People Helping People - take an extra day off to help someone out or contribute to a worthy causeFitness, Health and Wellness allowance - get $250 towards any health and wellness activityWe not me time - get $300 when you spend time with a co-worker outside of work*perks subject to terms and conditions and may change at any time

PAY RANGE: $30.00 - $32.00/hr + overtime eligible

Our Core Values

Create Loyal fans - We create an environment that people loveAuthenticity Matters - Trust is built one job at a timeBe Excellent Together - We support our teammatesWe Embrace Change - How we got here today is not how we will get there tomorrow

American Window Film provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.