ProAmpac is a global leader in flexible packaging – known for our innovation, customer service, and commitment to quality. The role collaborates with customers and pre-press production teams, ensuring accurate, timely and consistent communication of all job requirements. Supports and contributes to a healthy and safe work environment by following all workplace regulations, policies, and initiatives, including reporting all first aid injuries, accidents, and workplace hazards.Supports and initiates development of customers service procedures, policies, and standards. Bachelor’s degree or equivalent combination of education and experienceMinimum 2+ years of customer service experience in a manufacturing environmentRequired: Experience in flexographic printing, packaging, and pre-press processesStrong understanding of packaging workflows and production environments Advanced knowledge of pre-press packaging and flexographic processesProject management and organizational skills with strong attention to detailProficiency in ERP systems, Microsoft Office, and job tracking toolsAbility to manage multiple priorities with speed and accuracy
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