Design and produce customer-facing creative assets for The Key loyalty program and co-brand credit card across all supported WSI brands.Create compelling digital and print marketing materials including:Email campaignsSite landing pagesCRM and promotional campaignsIn-store signage and collateralDirect mail and print materialsSocial media graphicsPresentation and internal communication materialsTranslate marketing objectives and creative direction into thoughtful, on-brand visual solutions from initial concepting through launch.Develop and maintain a consistent visual identity for The Key that works across multiple WSI brands while respecting each brand’s individual standards.Produce designs that effectively communicate complex concepts and information — such as program benefits, earning structures, and financing terms — in an aesthetically pleasing and user-friendly manner.Collaborate with Creative Managers, Marketing, Site, and Production teams from concept through final execution.Ensure all creative work aligns with brand standards, campaign goals, and customer experience expectations.Prepare production-ready files and partner with print and digital vendors as needed.Assist in managing and organizing design assets, ensuring files are easily accessible and maintained for future use.Maintain accuracy, organization, and consistency across projects while managing multiple deadlines.Stay current on design trends, emerging technologies, and best practices across retail, loyalty, and digital marketing.Contribute ideas and creative solutions during brainstorming sessions and campaign development.Support ongoing optimization and testing initiatives by incorporating performance insights into future creative.Participate in design reviews and provide constructive feedback to help maintain and elevate design standards.Criteria Bachelor’s degree in Graphic Design, Visual Communications, Web Design, or a related field, or equivalent work experience.3+ years of professional graphic design experience, preferably in retail, agency, loyalty, financial services, or consumer marketing environments.Strong portfolio demonstrating expertise in typography, layout, color, branding, and visual storytelling, with a focus on digital design.Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma is required.Proficiency in Airtable strongly preferred.Experience designing for both digital and print channels.Understanding of responsive design principles, usability, and modern digital marketing best practices.Experience creating, maintaining, or applying brand guidelines and design systems.Experience supporting multi-brand retail is a plus.Strong critical thinking and problem-solving skills, with the ability to anticipate issues, assess options, and move work forward without letting complications slow progress.Strong organizational, communication, and time-management skills.Ability to manage multiple projects simultaneously in a deadline-driven environment.Collaborative mindset with the ability to receive feedback and iterate quickly.Additional experience with light video/animation, UI/UX design, or copywriting is a strong plus.Passion for retail, customer experience, and brand storytelling preferred.Proactive, resourceful, and solutions-oriented approach with a readiness to jump into new challenges.Consistent, reliable delivery and a track record of learning and adapting quickly.Strong attention to detail and commitment to high-quality execution.Comfortable working in a fast-paced, highly collaborative environment.Ability to balance creativity with business objectives and performance goals.Ability to perform work onsite in the San Francisco, CA corporate office Monday through Thursday. People First Depending on the position and location, here are a few highlights of what benefits may be available: In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
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