Typesetting, proofreading, image manipulation with CorelDraw and PhotoShop, laser engraving. Plenty of customer contact, by phone, email, and even in- person. Customers often supply their own artwork, and you will need to do things like crop, re-size, re-set type, or even (politely) tell the customer that their artwork doesn't meet our requirements. Amazon, ebay experience helpful but not required. Proofreading skills needed.
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