Hawaii - Graphic Designer / Specialist 1, Sales Development

Plan, arrange, and manage Events and Promotions tailored to client requirements to ensure the success of the projects we have secured through contracts.Create implementation plans and implementation reports for events and promotions aligned with client requirements to ensure the success of the projects we have secured through contracts.Have own clients(partners) company assigned, respond to inquiries, resolve their issues and concerns, sell JTB products and services to generate a profit to achieve the target company required. Oversee quality control over all optional tours on all islands, frequently involving actual participation in various optional tours.Coordinate with other departments and divisions in promotion and development of new programs.Coordinate the maintenance of updated and revised information to be distributed to external sources via JTB Hawaii’s websites and commissioned external websites. Coordinate with other departments to collect, correct, and edit the information, and to translate to Japanese/English context, if necessary; upload the data in a timely manner according to established procedure.Collaborate with other divisions/department on events organized by the company (Honolulu Festival, Honolulu Marathon, Goodwill Foundation Golf Tournament, etc.) Process charge waiver requests.Assist other departments or sections during peak periods as required.Assist in coverage in the absence of staff.Pick up and deliver documents, tour brochures, rack cards, etc.Perform other duties as assigned.Secondary Functions Able to professionally and effectively communicate with employees, business partners, and clients in English and Japanese (written and verbal).Possess knowledge of Hawaii’s tourism infrastructure, tour arrangement, optional tours, basic business concepts and procedures, reservations concepts and procedures, billing and invoice verification procedures, Japanese culture and customs.Possess working knowledge and skills with basic computer systems and software, application programs, software programs, e-mail and standard office equipment.Possess excellent customer service skills, knowledge of telephone operations, negotiation, etiquette, and business protocol.Able to work independently and cooperatively with others, able to work with employees, business partners, and customers in a positive manner.Able to solve problems and deal constructively with conflict.Able to present ideas effectively, clearly and concisely, and communicate between all levels within the organization.Possess basic math skills including usage of 10-key calculator.Possess valid Hawaii driver’s license with clean abstract.