Lead UX Researcher & Designer (XD)

Lead UX Researcher & Designer (XD) - (CREQ257984)

Description
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**UX Researcher & Designer – Software & Agile Teams**
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**Role Overview**
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We are seeking a **UX Researcher & Designer** to drive user-centered design practices across our software development lifecycle. This role blends **user research, interaction design, and usability testing** to create intuitive, data-driven digital experiences.

The ideal candidate will collaborate closely with **Product Owners, Developers, Business Analysts, and Agile teams** to ensure that user needs are deeply understood and effectively translated into scalable design solutions.

**Key Responsibilities**
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### **User Research & Insights**

* Plan and conduct **qualitative and quantitative user research** (e.g., interviews, surveys, usability testing, contextual inquiry).
* Analyze user behavior, workflows, and pain points to generate **actionable insights**.
* Develop **personas, journey maps, empathy maps**, and research reports.
* Partner with stakeholders to align research priorities with business goals.

### **UX & Interaction Design**

* Create **wireframes, prototypes, and high-fidelity designs** for web and mobile applications.
* Apply **design thinking principles** to solve complex user problems.
* Ensure designs adhere to **usability, accessibility (WCAG), and design system standards**.
* Iterate designs based on user feedback, analytics, and usability findings.

### **Agile Collaboration**

* Actively participate in **Scrum ceremonies** (sprint planning, stand-ups, retrospectives).
* Translate research insights into **user stories, acceptance criteria, and design artifacts**.
* Work closely with Product Owners to prioritize UX improvements in the **product backlog**.
* Support developers during implementation to ensure design fidelity.

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Primary Location
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: US-NY-New York

Schedule
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: Full Time

Employee Status
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: Individual Contributor

Job Type
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: Experienced

Travel
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: No

Job Posting
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: 21/05/2026, 9:53:39 PM