THE FIRM Banyan Legal Counsel is a boutique employment and business law firm in Seattle that strives to make legal services more accessible to businesses and nonprofits owned or led by women, BIPOC, members of the LGBTQIA+ community, and others who have been historically underserved by the legal profession. A superhero title for this position would be “The Organized Nurturer.” Job duties will include: • General office support for our remote, paperless office, including data entry, answering telephones, organizing electronic files, keeping information up to date, tracking payments and helping out with monthly invoicing, and providing administrative support for other team members; • Providing outstanding client service, including responding to potential new client inquiries via email and telephone, explaining how the firm works with clients, and providing resources as needed; • Gathering and organizing information from clients, working with team members to make sure they have what they need, keeping track of pending matters and deadlines for the entire firm, scheduling and calendaring dates, reminding team members of deadlines, and communicating with clients; • Helping to find information from various sources by searching information available online, calling courts and government agencies, and generally finding answers to questions from clients; and • Proofreading, formatting, and making documents look good and working with other team members to make sure information is easy to understand. The right candidate for this position is: • Highly intuitive and a people person – you love interacting with people and people love talking to you; you can sense when someone is worried or unhappy and you can usually figure out how to make them feel better; • Very organized and detail-oriented – maybe the thought of organizing a pile of documents, bringing order to chaos, and coming up with a new system to help the team work better sounds fun to you; • Genuinely excited to work with our client base, has a collaborative approach to working with others, and wants to be part of a small team in which their actions have a big impact; • Tech savvy, quick to learn new technology, and stays up to date with the latest tools; • Eager to jump into new tasks and projects, but not afraid to ask questions or admit when they are not sure how to do something; • Not afraid to be challenged, takes pride in producing the highest quality work product, and gives and accepts direct feedback with curiosity and an open mind; • Able to juggle multiple priorities and deadlines calmly and efficiently; and • Reliable, trustworthy, and comfortable working remotely with very limited in-person interaction but frequent online communications with team members and clients. Required qualifications and experience: • No prior legal experience is needed, but we would like candidates to have had some demonstrable customer service experience, whether it is from working as an assistant, in retail, or at a restaurant; • Bachelor’s or Associate’s degree at least in progress and at least 2 years of work experience in an office setting is preferred; • Strong attention to detail and exceptional proofreading and document formatting and aesthetic abilities (making documents look good); • Excellent written (including spelling and grammar) and verbal communication skills; and • Advanced proficiency using Macs, as we have an all Mac-based office, including experience working with Google Workspace, Microsoft Word, Excel, and PowerPoint, Adobe Acrobat and other PDF software, and online communication tools and productivity platforms. Full-time, 40 hours per week.Create an account to see the full posting, access our search engine, and more.