Lydia Place Volunteer & Outreach Coordinator

POSITION TITLE: VOLUNTEER & OUTREACH COORDINATOR MISSION: To disrupt the cycle of homelessness and promote sustained independence for current and future generations. VISION: A compassionate community where everyone has a home and the opportunity to thrive. We know that the best outcomes for our clients and our community are achieved when our team is healthy and thriving. MINIMUM QUALIFICATIONS: • Demonstrated experience equivalent to a Bachelor’s Degree in Communications, English, Marketing, or related field AND 2 years of relevant employment • Minimum of one year of volunteer coordination or related experience • Background/interest in the fields of human services, community education, graphic design and community engagement • Ability to work independently, adapt easily to change, and handle stressful situations effectively and regularly • Ability to maintain confidentiality and handle sensitive information • Ability to use basic math skills in statistical reports • Experience managing volunteers including orienting, training, management and coaching • Ability to be flexible, work effectively as part of a team, commitment to embracing diversity and respecting individuals’ differences • Excellent interpersonal skills, public speaking, and communication skills both verbally and in writing • Well organized, attention to detail, able to balance multiple projects and develop and carry out complex timelines and action plans • Proficient with web design and html: WordPress, installing templates, uploading/managing databases, CMS and CRM tools • Proficient with campaign marketing and auction software: Constant Contact, Greater Giving, MailChimp • Skilled in use of relevant computer, social media platforms, and design software: Including but not limited to: Microsoft Suite, Adobe Suite, Facebook, Instagram, Wordpress, InDesign, Illustrator, Canva • Sound skills and understanding of copywriting, design, marketing, branding and design principles • Flexibility in scheduled work hours as necessary • Required to undergo DSHS and Federal Background Investigation • Valid driver’s license and access to a vehicle and proof of insurance required ESSENTIAL DUTIES AND FUNCTIONS: COMMUNITY ENGAGEMENT: • Assist in the coordination of Hearts for Housing, Handbags for Housing, Art for Housing and other community events that are a part of the Lydia Place events/outreach calendar and involve community awareness/engagement elements • Assist in the coordination of agency program events - Bounce, Thanksgiving, and Adopt a Family, along with other community events that are a part of the Lydia Place direct service program calendar and involve community awareness/engagement elements • Effectively represent the organization in the community at tabling, outreach, and speaking engagements • Assist with promotion of Lydia Place activities and events on community calendars and social media • Provide campus tours to agency donors and community members VOLUNTEER MANAGEMENT: • Manage program/event volunteers and online platform including responding to inquiries, scheduling interviews, preparing paperwork, and conducting orientations prior to the start of their volunteer service • Oversee, train, and manage volunteers at events and activities that pertain to fundraising/outreach • Coordinate with Community Engagement Director to maintain a list of needs in support of the events calendar • Coordinate with the Facility Manager and Campus Housing Program Manager to maintain a list of one-time and on-going campus facility and grounds needs • Coordinate and oversee one-time volunteer work parties and on-going volunteer partnerships to fulfill campus and grounds needs • Create, maintain, and implement a comprehensive volunteer recognition strategy with input from program managers; including annual appreciation events. The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job.