Multi-Media Brand Designer & Social Manager

Role Overview
We are looking for a creative and detail-oriented Multi-Media Designer to own and elevate our visual presence across all digital channels. This role blends creating performance-driven, engaging, customer-first creative for all marketing initiatives and social media ownership.

You’ll play a key role in bringing our brand to life—ensuring consistency, clarity, and creativity across our websites, marketing and customer engagement emails, organic and paid social, affiliate presence, and display ads—collaborating closely with UX/UI, SEO, Communications, and Paid Origination colleagues (among others).

What You’ll Do
Own Visual Design Across Channels

Establish and improve unified look/feel for the brand to reflect our values and engage target audiences—consistent with our brand voice.
Translate marketing strategies into compelling, on-brand creative.
Concept, design, produce, and maintain high-quality visual assets.
Contribute to scalable design systems and reusable assets.
Maintain brand guidelines/standards and ensure consistency across all customer touchpoints.

Cross-Functional Collaboration

UX/UI Support – Partner to create visuals (icons, illustrations, imagery, etc.) for our websites, including consistent state-/product-specific pages/content.
SEO Support – Implement best practices for file properties (sizing, naming, tagging, etc.) to ensure optimized discoverability and site experience.
Communications – Create visuals for blog posts, customer support and engagement emails, and text messages; assist with email layout (Mailchimp).
Paid Origination – Develop image and motion ads for campaigns and affiliate content.
Miscellaneous – Support operations, human resources, and internal initiatives with occasional, on-demand creative needs.

Social Media Ownership

Contribute to/maintain central content calendar for timely, aligned posts.
Create, schedule, post, and respond across multiple social platforms.
Monitor performance analytics to ensure data-driven improvement.

Performance Optimization

Provide alternate content for A/B user testing for high-opportunity executions.
Incorporate findings from internal and third‑party platforms (GA4, Mouseflow, Mailchimp, etc.) to guide enhancement opportunities.
Stay current on relevant and industry design and execution trends to ensure best practices across all design work.

What We’re Looking For

2–5+ years of experience in graphic design, digital design, or multimedia design.
Strong portfolio demonstrating cross‑channel design work (social, web, email, ads).
Proficiency in design tools such as Figma, Adobe Creative Suite, Canva, or similar.
Experience working with brand guidelines and design systems.
Understanding of UX/UI principles and how visuals support usability.
Familiarity or experience in WordPress.
Familiarity with performance metrics and data‑driven design decisions.
Ability to manage multiple projects and meet deadlines in a fast‑paced environment.

Nice to Have

Experience with motion graphics, audio/video production, and editing.

What Success Looks Like

Consistent, high-quality visual output across all channels and presence.
Data‑validated design decisions that improve user experience and conversions.
Increased engagement and performance across our websites.
Improved SEO performance of visual elements.
Higher engagement with communications (blog, emails, texts).
Better results from paid campaigns and affiliate content and efforts.
Improved consistency of presence and meaningful engagement across social media.

What We Offer

Competitive compensation.
Medical, dental, and vision insurance.
Flexible Spending Account (FSA).
401(k) plan.
Voluntary life insurance and AD&D.
Employee Assistance Program (EAP).
Paid time off and company holidays.
Ongoing learning, development, and certification support.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.