Multimedia Design Specialist

KeenLogic is seeking a highly successful and driven Multimedia Design Specialist to join our team on Capitol Hill. The Multimedia Design Specialist will be responsible for providing visual communications support services for Member, Committee, and House support offices, primarily in the areas of static and motion graphic design. Description Of Work • Consults with customers and stakeholders to determine needs and ensure customer satisfaction of desired services in the areas of static and motion graphic design • Creates print and multimedia content in support of communications, outreach, branding, reporting, or general marketing, including content for social media use • Handles multiple projects with fluctuating and competing deadlines • Designs and produces concepts and presentation approaches for visual communication media and works with cross functional team members to meet specialized customer needs • Provides and undergoes peer to peer review and/or quality checks on work products • Participates in project teams supporting House offices on high-profile or complex projects, often in tight-turnaround situations • Maintains up-to-date knowledge of current graphic design/multimedia software and techniques, with an emphasis on Adobe Creative Cloud applications. The Multimedia Design Specialist will be responsible for providing visual communications support services for Member, Committee, and House support offices, primarily in the areas of static and motion graphic design. Understanding of other applications within Microsoft Office 365 suite is desired.Experience building templates with help documentation is highly desired • Job Expectations: • Knowledge of principles and processes for providing customer service including needs assessment, meeting quality standards and evaluation of customer satisfaction • Ability to communicate effectively, both orally and in writing, with elected officials, senior staff, information systems professionals, and non-technical users • Ability to develop and maintain strong working relationships with cross functional CAO staff as well as customers and stakeholders • Must be able to work additional hours as needed • Ability to work additional hours as necessary • Description of Work • Consults with customers and stakeholders to determine needs and ensure customer satisfaction of desired services in the areas of static and motion graphic design • Creates print and multimedia content in support of communications, outreach, branding, reporting, or general marketing, including content for social media use • Handles multiple projects with fluctuating and competing deadlines • Designs and produces concepts and presentation approaches for visual communication media and works with cross functional team members to meet specialized customer needs • Provides and undergoes peer to peer review and/or quality checks on work products • Participates in project teams supporting House offices on high-profile or complex projects, often in tight-turnaround situations • Maintains up-to-date knowledge of current graphic design/multimedia software and techniques, with an emphasis on Adobe Creative Cloud applications.