Plastic Surgery Front Desk Coordinator

Plastic Surgeon seeking a positive, customer service oriented, front office coordinator for a position in a cosmetic practice. Employee must be a reflection of the practice with excellent communication skills, ability to display professionalism in and out of the office, and display the core knowledge required for effective patient education and care. Responsibilities: \\- Welcome patients / visitors offering hospitality, information, and comfort as needed \\- Maintain a inviting, clean, and organized waiting room / public space \\- Answer telephones promptly, triage calls, maintain phone pathways, and navigate/modify phone system when necessary \\- Showcase effective phone, email, fax, and text skills through all stages of patient care from inquiry, scheduling, visit, and follow-up appointments \\- Skillfully prequalify and prepare patients for visits / consults, provide knowledge of our surgical and non-surgical offerings, deftly handle any associated fees, and communicate the financial policies \\- Schedule / alter / optimize appointments to maximize patient care, efficiency, and availability of needed resources \\- Handle paperwork through arrival, entry, assignment, and disposal daily \\- Update treatment pathways and optimize data entry \\- Effectively monitor account balances, send out statements, and collections notices as needed \\- Manage office resources / interact with vendors \\- Maintain compliance and clinical / surgical records \\- Updating social media and blog posts Requirements: High School Graduate. Good credit and clear criminal history. Preference given to applicants with: College education / degree Proficiency in: social media platforms, web design / coding, photography, videography, and / or photoshop / graphic design.