Printing Associate

****Printing Associate (Print Production & Front Desk Coordinator)****

****Job Overview****
We are seeking a detail-oriented and customer-focused ****Printing Associate**** to join our print production team. This role serves as the key link between clients and production, ensuring all ****print jobs, specifications, and deadlines**** are accurately managed from intake through completion.

The ideal candidate has experience in ****print production, prepress, or customer service within a graphics or printing environment****.

****Key Responsibilities****

* Monitor and process incoming ****print jobs via email, production bins, and front counter intake****
* Accurately ****code and log customer tickets**** according to company guidelines and production workflows
* Serve as the primary point of contact for ****client inquiries, job specifications, deadlines, and budgets****
* Communicate job requirements clearly to production teams, including ****operators and prepress staff****
* Review incoming job details to ensure ****accuracy, completeness, and print readiness****
* Follow up with clients regarding ****file issues, production questions, and scheduling updates****
* Track jobs through completion and ensure proper ****job closure, delivery, and shipment logging****
* Provide professional ****front desk and phone support**** to clients and internal teams
* Maintain a clean, organized, and efficient ****reception and production intake area****
* Manage ****office and production supplies inventory****
* Support production staff with ****administrative and workflow assistance**** as needed
* Perform additional duties as assigned by management

****Qualifications****

* Strong ****organizational skills and exceptional attention to detail****
* Experience in ****customer service, print production, prepress, or graphics environment**** preferred
* Working knowledge of ****offset printing, digital printing, and production workflows****
* Familiarity with ****prepress processes and file preparation standards****
* Strong ****problem-solving and solutions-oriented mindset****
* Excellent ****verbal and written communication skills****
* Ability to multitask in a ****fast-paced, deadline-driven production environment****
* Proficiency in ****Microsoft Office (Word, Excel, Outlook)****
* Experience with ****graphics applications (Adobe Creative Suite preferred)**** is a plus