Graphic Designer & Customer Experience Specialist
Custom Apparel Business – Winter Park, FL
Pay: $17-18 per hour
Schedule: Monday–Friday | 10:00 AM – 6:00 PM
Job Type: Full-Time
About Us
We are a fast-growing custom apparel company specializing in high-quality t-shirts, uniforms, promotional products, and branded merchandise for businesses, schools, teams, and organizations.
We pride ourselves on exceptional customer service, fast turnaround times, and professional design support — all delivered with a personal, in-store experience.
About the Role
This position is ideal for someone with strong customer service experience, confident phone skills, and the ability to build relationships quickly — while also delivering professional, polished designs.
The right candidate is energetic, articulate, solutions-oriented, and comfortable guiding customers through the design and ordering process both in person and over the phone.
Key Responsibilities: Customer Service & Sales
✔ Deliver exceptional in-store and phone customer service
✔ Communicate clearly and confidently with customers
✔ Ask questions to understand client needs and recommend solutions
✔ Guide customers through apparel selection and design options
✔ Process orders accurately and efficiently
✔ Follow up on quotes, approvals, and production timelines
✔ Ensure a smooth, professional experience from first contact to final delivery
Graphic Design
✔ Create custom artwork for t-shirts, uniforms, and promotional products
✔ Prepare print-ready files using Adobe Photoshop and Illustrator
✔ Ensure brand consistency and accuracy
✔ Adjust designs based on client feedback
✔ Support marketing materials and in-store visuals
What We’re Looking For Experience
Minimum 1 year of graphic design experienceStrong background in customer service (retail, hospitality, or sales preferred)Experience handling phone calls professionally and confidentlySkills
✔ Excellent verbal communication skills
✔ Confident, friendly, and energetic personality
✔ Strong people skills and relationship-building ability
✔ Proficiency in Adobe Photoshop & Illustrator
✔ Detail-oriented and organized
✔ Ability to multitask in a fast-paced environment
Education
High school diploma + 2 years of work experienceORDegree in Graphic Design, Fine Arts, or related field.Fluent in English (Spanish is a plus)Ability to lift up to 30 lbsProfessional appearance and demeanorPay: $17.00 - $18.00 per hour
Work Location: In person
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