Senior Manager, Graphic Design

As the Senior Manager, Graphic Design, you will lead the creative direction, operational management, and execution of ACHC's strategy for visual communications. In this role, you will shape and maintain all visual aspects of the ACHC brand, ensuring a consistent, compelling, and high-quality brand experience across print, digital, environmental, presentation, and multimedia communications. The "Senior" designation reflects advanced expertise in visual communications, creative leadership, operational management, cross-functional collaboration, and people leadership. Partners with Marketing, Corporate Communications, Program teams, and business stakeholders to develop effective visual communications solutions.Serves as the primary liaison between internal clients and the Visual Communications team to clarify project objectives, expectations, priorities, and timelines.Coaches, mentors, and develops graphic designers and media specialists through ongoing feedback, performance management, and professional development.Coordinates external creative vendors, printers, photographers, videographers, and other production partners as needed.Maintains organized libraries of templates, digital assets, and production files to promote efficiency and brand consistency.Promotes organization-wide understanding and adoption of ACHC brand standards and best practices for visual communication. Bachelor's degree preferred in Graphic Design, Visual Communications, Media Arts, or a related field.10+ years of progressively responsible experience in graphic design, creative services, or visual communications.3+ years of experience leading creative professionals, managing design teams, or supervising creative operations.Expert proficiency with Adobe Creative Cloud (InDesign, Illustrator, Photoshop); working knowledge of Premiere Pro and After Effects preferred.Demonstrated ability to develop strategic visual concepts that support business and marketing objectives.Experience developing, implementing, and maintaining enterprise brand standards.Experience managing creative workflows using Monday.com or similar work management/project management platforms.Strong project management, organizational, and operational leadership skills.Ability to manage multiple concurrent projects while balancing competing priorities and deadlines.Excellent written, verbal, presentation, and stakeholder communication skills.Strong customer service orientation and ability to build collaborative relationships across all organizational levels.Demonstrated leadership, coaching, mentoring, and performance management experience.Proficiency in Microsoft Office applications.Strong analytical, problem-solving, and decision-making skills.Ability to work independently while fostering teamwork in a fast-paced, deadline-driven environment.Occasional travel is required.