Temporary B2B Designer

We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. Through observation, research, and curiosity about the existing tools and processes, you will apply design and systems thinking to develop updates, improvements, and new solutions that balance the needs of the creative team (ongoing maintenance), the sales team (ease of use and efficacy), and the client (inspiration and clarity of information). Design, develop, and upkeep sales tools and collateral (catalogs, presentations, documents, email templates, communication messaging)Conduct research and collect user insights to develop maintainable and easy-to-use systems and processes that the tools and collateral fit withinPrototype and iterate on delivery method and final form that will best meet the needs of the end-user, without bias toward a particular medium or channelUphold Heath’s brand standards and core brand elements (visual design language and tone)Embed within the Sales team and deeply understand their sales lifecycle and process, the complexity of a made-to-order tile manufacturing business, and the unique profile of a Heath B2B client (designers, architects, contractors, hospitality customers)Champion a thoughtfully considered end-to-end customer journey by ensuring B2B tools, materials, and touchpoints work together to create a clear, consistent, and useful client experienceDevelop robust documentation and SOPs to enable successful adoption of new tools and deliverablesOversee implementation of deliverables to ensure full-scale adoption in line with expected performance This is a temporary full-time position, 30-40 hours per week. If you would like to be considered for this position apply through this application form.