User Experience Designer

**User Experience Designer #1067057**
**Position Description:**
We're looking for an execution-focused research partner who can help keep customer research and related team work moving. This person will complement senior team members' qualitative research and stakeholder-management strengths by bringing reliable follow-through, strong organization, technical curiosity, and clear communication.
 
**What they'll do:**

* Coordinate research activities such as recruiting, scheduling, participant communications, consent, incentives, session setup, recording, transcription, file organization, and study closeout.
* Review existing research and other evidence across tools and repositories, identify what's useful or missing, and share concise findings and implications.
* Support research sessions through preparation, note-taking, observation, probing, tagging, synthesis, and clear reporting.
* Manage several well-scoped tasks or workstreams at once, making priorities and capacity visible.
* Keep useful learning from projects in reusable guides, templates, checklists, prompts, repository entries, or process improvements.
* Explore and document new tools and workflows, including AI-assisted approaches, with appropriate care for output quality and risks.

**What we're looking for:**

* Proactive, concise communication: shares progress, next steps, blockers, and questions without needing to be chased.
* A collaborative, low-ego approach; dependable ownership; and a willingness to support both visible and behind-the-scenes work.
* Strong organization, attention to detail, and reliable follow-through.
* Comfort with desk research, reviewing evidence, and turning findings into useful summaries rather than simply sharing links.
* Curiosity and confidence learning tools such as Dovetail, Figma, Miro, Excel, Teams transcripts, survey tools, and research repositories. They don't need to know every tool on day one.
* An IT, data science, or similarly technical background—or demonstrated technical aptitude—with an interest in helping the team navigate AI integrations through APIs and MCPs. The role calls for someone who can investigate options, test workflows, document what they learn, and help connect technical possibilities to the team's needs; it does not necessarily require a dedicated software engineer.
* Familiarity with quantitative data gathering and analysis, such as working with surveys or structured data, organizing results, and identifying basic patterns. They do not need to be a seasoned UX researcher or quantitative research specialist.
* A solid foundation in qualitative research execution, with room to continue developing moderation skills and research judgment. What success looks like The team can rely on this person to keep scoped work moving, raise issues early, organize evidence so it can be reused, and make technical or research workflows easier to understand. They bring structure and momentum while continuing to learn—not necessarily independent ownership of research strategy from day one.

**Skills Required:**

* UX

**Skills Preferred:**

* USER RESEARCH

**Experience Required:**

* UX Researcher Exp.: 2-5 years

**Experience Preferred:**

* Quantitative testing experience
* Familiarity with AI integration methods like APIs and MCPs

**Education Required:**

* Bachelor's Degree

**Additional Info:**
 
At FastTek Global, **Our Purpose** is **Our People** and **Our Planet**. We come to work each day and are reminded we are ***helping people find their success stories***. Also, ***Doing the right thing is our mantra***.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for **24 years**!
FastTek Global is financially strong, privately held company that is **100% consultant** and **client focused**.
We've differentiated ourselves by being **fast, flexible,** **creative** and **honest**. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our **flexible benefit** options you can choose the benefits you need or want, options include:
 

* Medical and Dental (FastTek pays majority of the medical program)
* Vision
* Personal Time Off (PTO) Program
* Long Term Disability (100% paid)
* Life Insurance (100% paid)
* 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the **Top Work Places** in Michigan by the Detroit Free Press in **2013, 2014, 2015, 2016, 2017, 2018, 2019**, **2020, 2021, 2022, and 2023!**
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
**AI & Hiring Disclosure**
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at [email protected].